PRIVACY POLICY

Last updated: 25 September 2026

This Privacy Policy describes how Dynamic Logos (“the Site”, “we”, “us”, or “our”) collects, uses and discloses your personal information when you visit, use our Services, place an order through dynamic-logos.com, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor or another individual whose personal information we process in connection with the Services.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal requirements or other operational or regulatory reasons.

We will post the revised Privacy Policy on the Site and update the “Last updated” date above.

Where required by applicable law, we will take additional steps to notify you of material changes.

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we collect depend on how you interact with our Site and use our Services.

For purposes of this Privacy Policy, “personal information” means information relating to an identified or identifiable individual.

Information We Collect Directly From You

Information that you voluntarily provide to us through the Services may include:

• Basic contact information, such as your name, email address, telephone number and billing or business address;
• Order information, such as the products or Services you purchase, order number, billing information and information necessary to fulfil your order;
• Account information, such as your name, email address, account credentials and information associated with your Dynamic Logos account;
• Customer Materials, such as logos, images, artwork, text or other files that you voluntarily upload or provide to us for the purpose of fulfilling your order;
• Customer support information, including information you choose to provide when communicating with us by email or through other available communication channels;
• Communication preferences, including information relating to whether you wish to receive promotional communications from us;
• Information submitted through forms, including information you provide when contacting us, requesting information or otherwise interacting with the Site.

Some features of the Services may require you to provide certain information. You may choose not to provide information where it is optional, but doing so may prevent us from providing certain Services or processing your order.

INFORMATION WE COLLECT AUTOMATICALLY

When you visit or use our Site, certain information may be collected automatically through cookies, server logs and similar technologies.

This information may include:

• IP address;
• browser type and version;
• operating system;
• device type;
• approximate location derived from technical information;
• referring website or page;
• pages viewed;
• links or buttons interacted with;
• date and time of access;
• information about how you interact with the Site; and
• other technical information necessary for the operation, security and improvement of the Site.

We may use cookies and similar technologies to maintain sessions, remember preferences, provide shopping-cart functionality, maintain account functionality, improve website performance, protect the Site and understand how visitors interact with our Services.

INFORMATION WE RECEIVE FROM THIRD PARTIES

We may receive information about you from third-party service providers that support our Site and Services.

These may include:

• payment processors;
• website hosting providers;
• email and communication providers;
• security and fraud-prevention providers;
• analytics providers, where enabled;
• cloud-storage or file-delivery providers;
• software and technology providers; and
• other service providers that process information on our behalf.

For example, payment providers may provide us with information necessary to confirm and reconcile a payment or identify a transaction.

We do not ordinarily receive or store complete payment-card details when payments are processed through third-party payment providers.

Information received from third parties will be processed in accordance with this Privacy Policy and applicable law.

HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

Providing Products and Services

We use personal information to:

• process and fulfil orders;
• provide our logo-animation Services;
• process Customer Materials submitted for an order;
• deliver Final Outputs;
• process payments;
• maintain customer accounts;
• send order confirmations and transactional communications;
• provide customer support;
• communicate with you about your orders;
• process refunds or other order-related requests; and
• otherwise perform our contractual obligations to you.

Website Operation and Improvement

We may use information to:

• operate and maintain the Site;
• remember preferences;
• improve website functionality;
• understand how visitors use the Site;
• diagnose technical problems;
• develop and improve our Services; and
• maintain website security.

Security and Fraud Prevention

We may process personal information to:

• detect and prevent fraudulent transactions;
• protect the Site and our systems;
• investigate suspicious activity;
• prevent abuse or unauthorised access; and
• enforce our Terms of Service.

Communication

We may use your information to communicate with you regarding:

• your account;
• your orders;
• payments;
• delivery of Services;
• technical or operational matters;
• customer-support requests; and
• other matters directly related to your relationship with Dynamic Logos.

Marketing

Where permitted by applicable law and, where required, with your consent, we may use your contact information to send promotional communications about our Services, offers, products or other updates.

You may unsubscribe from promotional communications at any time by using the unsubscribe mechanism provided in the relevant communication or by contacting us.

Even if you opt out of promotional communications, we may continue to send non-promotional communications that are necessary to fulfil an order, maintain an account, provide a requested Service or otherwise communicate information directly related to an existing transaction or legal relationship.

LEGAL BASES FOR PROCESSING

Where the General Data Protection Regulation (“GDPR”) applies, we process personal information on one or more of the following legal bases, depending on the circumstances:

• Performance of a contract – where processing is necessary to process and fulfil your order or provide requested Services;
• Legal obligation – where processing is necessary to comply with accounting, tax, legal, regulatory or other applicable obligations;
• Legitimate interests – where processing is necessary for purposes such as website security, fraud prevention, maintaining and improving our Services, communicating with customers and protecting our legitimate business interests, provided that those interests are not overridden by your rights and freedoms;
• Consent – where applicable law requires consent, including for certain marketing or non-essential cookies and similar technologies.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

COOKIES

Like many websites, we use cookies and similar technologies on our Site.

Cookies may be used to:

• keep the website functioning correctly;
• maintain shopping-cart and checkout functionality;
• remember user preferences;
• maintain account sessions;
• improve website performance;
• protect the Site against abuse and fraud;
• understand website usage; and
• support other functions necessary to operate the Services.

Some cookies may be placed by third-party service providers that provide functionality used on our Site.

Where required by applicable law, non-essential cookies and similar technologies will only be used after the required consent has been obtained.

You can manage or delete cookies through your browser settings and, where available, through our cookie-consent controls.

Please note that disabling certain cookies may affect the functionality of the Site, including account, shopping-cart or checkout features.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our Services.

These parties may include:

• payment processors;
• website hosting providers;
• email and communication providers;
• cloud-storage and file-delivery providers;
• technology and software providers;
• website security and fraud-prevention providers;
• analytics providers, where enabled;
• professional advisers;
• accountants, auditors and legal advisers;
• government authorities or law-enforcement bodies where legally required; and
• other service providers that process information on our behalf.

Where third-party service providers process personal information on our behalf, we seek to use providers that provide appropriate safeguards and, where required by applicable law, enter into appropriate contractual arrangements governing the processing.

We may also disclose information where reasonably necessary to:

• comply with applicable law;
• respond to lawful requests from authorities;
• enforce our Terms of Service;
• protect our rights, property or safety;
• protect our customers or other users; or
• detect, prevent or investigate fraud, abuse or security incidents.

We do not sell your personal information as a commercial product.

PAYMENT PROCESSORS

Payments made through the Site may be processed by third-party payment providers, including Stripe or other payment methods made available through our checkout.

When you select a third-party payment method, information necessary to process the transaction may be transmitted to the relevant payment provider.

The payment provider may independently process your information under its own privacy policy and terms.

Dynamic Logos does not ordinarily receive or store complete credit-card or debit-card numbers.

For information about how a payment provider processes personal information, you should review the privacy policy of the relevant provider.

CUSTOMER MATERIALS

When you provide a logo, image, artwork or other file to Dynamic Logos for the purpose of providing the Service, we process that material to fulfil your order.

Customer Materials may contain information that identifies or relates to an individual or organisation.

You are responsible for ensuring that you have the necessary rights and permissions to provide Customer Materials to us.

We will use Customer Materials primarily for the purpose of providing the Service, including preparing, processing, rendering and delivering the requested Final Output.

We do not claim ownership of your Customer Materials.

THIRD-PARTY WEBSITES AND LINKS

Our Site may contain links to websites, services or platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by Dynamic Logos, you should review that third party’s privacy policy, security practices and terms.

We are not responsible for the privacy practices, security, content or policies of third-party websites or services.

The inclusion of a third-party link on our Site does not, by itself, constitute an endorsement of that third party or its practices.

USER-GENERATED CONTENT

The Site may in the future allow customers to submit reviews, comments or other content.

If you voluntarily submit information to a publicly accessible area of the Site, that information may be visible to other users or members of the public.

You should therefore avoid submitting personal or confidential information that you do not want to make publicly accessible.

We are not responsible for the privacy or security of information that you voluntarily make publicly available.

CHILDREN’S DATA

Our Services are intended for general users and businesses and are not directed specifically at children.

We do not knowingly collect personal information from children where such collection would be unlawful.

If you believe that a child has provided personal information to us without the required consent or legal basis, please contact us using the contact details below.

If we become aware that we have unlawfully collected personal information from a child, we will take reasonable steps to delete that information where required by applicable law.

SECURITY OF YOUR INFORMATION

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, authentication, secure connections, service-provider security measures and other appropriate safeguards.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

You should avoid sending highly sensitive or confidential information through unsecured communication channels.

RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• provide and maintain our Services;
• maintain customer and transaction records;
• comply with legal, accounting and tax obligations;
• resolve disputes;
• enforce our agreements;
• prevent fraud and abuse; and
• establish, exercise or defend legal claims.

The exact retention period may vary depending on the type of information and the purpose for which it is processed.

Where information is no longer required and there is no legal or legitimate reason to retain it, we will take reasonable steps to delete, anonymise or otherwise securely dispose of it.

INTERNATIONAL DATA TRANSFERS

Because some of our service providers may operate internationally, personal information may in certain circumstances be processed outside the European Economic Area (“EEA”).

Where personal information is transferred outside the EEA or otherwise outside a jurisdiction with an applicable adequacy decision, we will use appropriate safeguards where required by applicable data-protection law.

Such safeguards may include an adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism.

YOUR PRIVACY RIGHTS

Where applicable under the GDPR and other data-protection laws, you may have rights in relation to your personal information, including:

• Right of access – to request access to personal information we hold about you;
• Right to rectification – to request correction of inaccurate or incomplete information;
• Right to erasure – to request deletion of personal information in circumstances permitted by law;
• Right to restriction – to request restriction of processing in certain circumstances;
• Right to data portability – to receive certain personal information in a structured, commonly used and machine-readable format;
• Right to object – to object to certain processing, including processing based on legitimate interests and, where applicable, direct marketing;
• Right to withdraw consent – where processing is based on consent;
• Right to lodge a complaint – with a competent data-protection supervisory authority.

These rights are not absolute and may be subject to legal conditions and exceptions.

For example, we may be required or permitted to retain certain information to comply with legal, accounting or tax obligations or to establish, exercise or defend legal claims.

You may exercise applicable rights by contacting us using the contact information below.

We may request reasonable information to verify your identity before fulfilling certain requests.

We will respond to valid requests within the period required by applicable law.

Further information regarding individual rights under the GDPR is available from the European Commission.

MARKETING COMMUNICATIONS

If you subscribe to receive promotional communications from us, you may unsubscribe at any time by using the unsubscribe mechanism included in our communications or by contacting us.

Opting out of marketing communications does not prevent us from sending transactional or service-related communications that are necessary to fulfil an order or maintain an existing customer relationship.

BUSINESS TRANSACTIONS

If Dynamic Logos is involved in a merger, acquisition, restructuring, sale of assets, financing, bankruptcy or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable data-protection requirements.

LEGAL REQUESTS AND PROTECTION OF RIGHTS

We may disclose personal information where we believe in good faith that doing so is necessary to:

• comply with applicable law;
• respond to a valid legal process;
• comply with a lawful request from a government authority;
• protect our rights or property;
• enforce our Terms of Service;
• investigate fraud or security incidents; or
• protect the safety and rights of our customers, users or others.

THIRD-PARTY SERVICE PROVIDERS

We may use third-party service providers to operate different parts of our business.

Depending on the Services currently enabled on the Site, these providers may include providers of:

• website hosting;
• domain and DNS services;
• payment processing;
• email delivery;
• cloud storage;
• website security;
• analytics;
• customer communication;
• file delivery;
• software and technical infrastructure.

Such providers may process personal information only to the extent necessary to provide their services to us or otherwise as permitted by applicable law.

NO SALE OF PERSONAL INFORMATION

Dynamic Logos does not sell your personal information as a commercial product.

We may share personal information with service providers and other third parties where necessary to operate our business, provide our Services, process payments, maintain security, comply with law or for other purposes described in this Privacy Policy.

YOUR RESPONSIBILITY

You are responsible for ensuring that information you provide to us is accurate and up to date.

If you provide personal information belonging to another individual, you should ensure that you have a lawful basis and the necessary authority to provide that information to us.

You should also take reasonable steps to protect your account credentials and should not share your password or other account-access information with unauthorised persons.

If you believe that your account or personal information has been compromised, please contact us promptly.

CONTACT

If you have any questions or concerns about our privacy practices, this Privacy Policy, or the processing of your personal information, or if you wish to exercise an applicable data-protection right, please contact us at:

Dynamic Logos
Email: contact@dynamic-logos.com
Website: https://dynamic-logos.com

If you believe that your data-protection rights have been infringed, you may also have the right to lodge a complaint with the competent data-protection supervisory authority.

For customers in Bulgaria, the competent supervisory authority is the Commission for Personal Data Protection (CPDP).

FINAL NOTE

This Privacy Policy is intended to describe Dynamic Logos’ general privacy practices in a clear and transparent manner. The specific information processed and the third parties involved may vary depending on the features, payment methods, cookies, analytics tools and other Services enabled on the Site at any given time.